Frequently Asked Questions

Everything you need to know about outfitting your pet in style.

How do I ensure I choose the right size for my pet's apparel?

Each product page features a detailed sizing chart. We recommend measuring your pet's neck, chest girth, and back length while they are standing. If your pet is between sizes, we suggest choosing the larger size for maximum comfort.

What is Healthy Pet Austin’s return policy for pet fashion?

We offer a 30-day return policy on all unworn items with original tags. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if your pet needs their new outfit for a special occasion.

Are the materials used safe and durable for active pets?

Absolutely. We prioritize high-quality, non-toxic fabrics that are breathable and durable. Our designs are tested to withstand play, though we recommend following the specific care instructions on the label to maintain the garment's longevity.

Do you offer international shipping?

Currently, Healthy Pet Austin ships to the United States and Canada. We are working on expanding our international shipping options soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.