Returns & Exchanges

At Healthy Pet Austin, we want your stylish companion to love their new look, which is why we offer a 30-day hassle-free return policy on all unworn apparel and accessories. Please ensure items are returned in their original condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Pack Your Items

Securely place the unworn pet apparel in its original packaging, ensuring all tags and labels remain intact.

3

Ship It Back

Print your prepaid shipping label from the portal and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing